Returns & Exchanges
We want you to be completely satisfied with your beauty haul, which is why we offer a straightforward 28-day return policy for any unopened and unused items. Please ensure all security seals remain intact to qualify for a full refund or exchange.
Check Eligibility
Ensure your items are unused, in their original packaging, and within our 28-day return window for a valid claim.
Register Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your products to prevent damage during transit and attach the downloadable return label provided by our portal.
Drop Off & Track
Take your parcel to your nearest authorized drop-off point and keep your tracking receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing